Commonly Overlooked Questions to Professional Panel Beaters

Posted on: 14 September 2021

Although nobody leaves their home expecting to get into a fender bender, the reality is that an auto accident can happen at any time, regardless of how safe you drive. The reason is that many factors outside your control can cause an accident. Therefore, the best you can do is brush up on your defensive driving skills. However, when you find yourself in a car accident, a smash repairer is the first person you should call after contacting the traffic police. However, finding a reputable panel beater takes effort, and it includes asking critical questions. This article highlights questions that most motorists overlook when looking for a smash repair shop. To learn more, contact a panel beater service.

Do You Handle Insurance Paperwork?

When you are involved in a major car accident, it is advisable to let your insurer take care of the expenses. However, filing insurance paperwork is perhaps the most frustrating part for two reasons. First, insurance agents are not always readily available when you need them, which can prolong your car's stay at a garage. Second, investigations to determine the party at fault might drag for days as your insurer examines pictures, footage and witness accounts. Working with a panel beater who handles insurance paperwork for clients is the best option because it speeds the panel beating process. Fortunately, most reputable smash repairers collaborate with insurance companies; therefore, they can begin working on your vehicle before filing all documentation with your insurer. However, you must first ask a smash repairer whether they process insurance paperwork before sending your car for panel beating.

Do You Offer a Courtesy or Loan Vehicle?

If you heavily rely on your car to get to work and run errands, you will struggle to commute even if you leave your vehicle at a garage for a few days. Notably, some motorists do not mind hiring a car immediately after dropping their damaged vehicle at a smash repair garage. However, you can save precious time and money by simply asking a panel beater if they offer courtesy vehicles to clients for a few days. It might come as a surprise to motorists, but most smash repair shops provide courtesy vehicles to customers to gain a competitive edge in the market.

Do You Offer Paintless Dent Repairs?

When looking for a panel beater, you should keep in mind that not all surface damage requires extensive smash repairs. For instance, bumping your door into a post might cause a minor dent, leaving the paint intact. Notably, restoring a car's form from minor dents is easy with paintless dent repair (PDR) techniques. Even if parts of your vehicle have serious dents, other spots might only require PDR. Blending smash repair techniques can significantly bring down repair costs. Therefore, do not mind asking a smash repairer whether they offer paintless dent repair.